[{"title":"What is this? ","content":"

We’re excited to show our appreciation through our exclusive rewards program! By creating an account, you’ll earn points for various activities on our site, such as referrals and purchases. These points can be redeemed for discounts on future purchases. The more points you collect, the more you save!

"},{"title":"Who can join?","content":"

Anyone with an account is automatically enrolled in the program. To earn points, customers must have an account and be logged in when they make a purchase.

"},{"title":"How do I earn points?","content":"

You’ll earn points every time you shop with us. Get 2 points for every $1 spent on products! You can also earn bonus points by signing up for our loyalty program and on your birthday.

"},{"title":"How do I redeem my points?","content":"

You can redeem your points for exciting discounts on our products! Rewards start at $5 for 500 points and go up to $50 for 5,000 points. A minimum of 500 points is required to start redeeming. Simply log in to your account to use your points at checkout.

"},{"title":"Do my points expire? ","content":"

No. Your points never expire, so you can save and redeem whenever you like; no rush at all!

"},{"title":"What will happen to my points in case of a refund?","content":"

In such cases, the points will be refunded to your account. However, some points will be deducted upon a refund.

"},{"title":"Can I redeem half of my points in Order #1 and the other half in Order #2?","content":"

Points can not be redeemed partially. Loyalty members can redeem points in a single transaction only.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"title":"Terms And Conditions","content":"

Diapoint Loyalty Program Terms and Conditions. Updated on 08/08/2025.

By using the Diapoint Loyalty Program, you accept and agree to be bound by these Terms and Conditions.

The Diapoint Loyalty Program allows customers to earn points online through the Diapoint Shop.
To earn points, customers must have an account and be logged in when they make a purchase.
Customers can earn points by signing up for our loyalty program, purchasing products, celebrating their birthday, following us on Instagram, or leaving a Google review on a product they love.
Customers can redeem their points to purchase products using the discount rewards. Points cannot be redeemed partially.
Loyalty Members can only redeem points in a single transaction.
Points are non-transferable, don’t have cash value, cannot be redeemed for gift cards or with certain promotions.
Diapoint, in its sole discretion, can restrict, suspend, amend, or otherwise alter the Program Terms at any time and without prior notice.
If the Program Terms have been updated, Diapoint will post the new Program Terms on the Diapoint Shop website and note the date that they were last updated.
Any suspected misuse, multiple accounts, or violation of terms may result in suspension or termination of membership, forfeiture of points, and denial of rewards.
In case of an order refund, some points may be deducted from your account upon a refund.

"}]

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